Return Policy

30 Days Free Returns

At Korale Concept, we want you to love your purchase.

1. Return Period

You may return your order within 30 days of receiving your item.

2. Free Returns

We offer free returns within the return period.

To initiate a return, email us at:
versleeuwenstore@outlook.com

You will receive return instructions.

3. Return Conditions

Returned items must be:

• Unused and unworn

• In original condition

• With original packaging

• Free of damage caused by improper handling

We reserve the right to refuse returns that do not meet these conditions.

4. Refunds

Once we receive and inspect your return:

• Refunds will be processed within 14 days

• Refunds will be issued to the original payment method

• You will receive confirmation by email

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product.

6. Non-Returnable Items

For hygiene or safety reasons, certain items may not be eligible for return (if applicable).